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A comprehensive patient application, featuring education, information and digital consent, streamlining clinical workflows and enhancing the patient journey.

Managing patient care can be complex, with clinics facing high patient inquiries, administrative strain, and treatment misunderstandings. eyejourney simplifies the patient journey by providing on-demand education, digital consent, and treatment tracking, ensuring patients receive the right information when they need it while reducing clinic workload.

eyejourney app shown on iPhone 16 Pro

SMS and WhatsApp integration

Drop compliance tracker

Structured patient education

Patient Informed consent and storage

Appointment reminders

Pre- and post-surgery checklists

eyejourney streamlines the patient journey by automating reminders, checklists, and medication tracking, improving patient engagement while delivering valuable benefits for clinics.

Clinics benefit from fewer unnecessary calls, increased capacity, and improved efficiency, with structured education delivering up to a 450% ROI in administrative savings.

eyejourney drop tracker app

54% of patients do not read informed consent documents due to lack of treatment understanding, structured education enhances the informed consent process by 85%

Providing more time to focus on patient care and improving the whole patient journey

80% of verbal information is lost by patients causing 50% 
to contact their clinic post-surgery, structured education reduces clinic visits and calls by 50%

Increased efficiency and resources, allowing clinics to see more patients

50% of patients suffer pre-operative anxiety, structured education reduces patient anxiety by 60%

Smoother surgical experience and better recovery

40% of patients do not adhere to their treatment due to a lack of treatment understanding, education increases understanding, increasing patient outcomes by 71%

Better patient outcomes lead to improved clinic reputation and higher patient satisfaction

90% of patients prefer digital tools to manage their medical condition, digital tools have increased patient engagement by nearly 70% in recent years

Reduced admin, improved communication, and increased patient satisfaction

Uneducated patients cost healthcare systems twice as much as educated patients, structured education reduces healthcare costs by 11%

Reduces costs, allowing more resources for improved patient care and clinic growth

Seamlessly integrates to your clinical pathway:

Engaging education

To education your patient on their condition/treatment

Reduced pre-op calls

As your patients seek understanding elsewhere

Surgery reminders

Ensuring your patients do not miss important dates

Increased capacity

Ability to accept more patients

How will your clinic benefit?

Cost

Savings

Structured patient education reduces costs by 11%7, allowing resources to be allocated to clinic growth. For every £1 spent on education, clinics save £4.50 (450% ROI) 8.

Time Efficiency and Resources

Frees up more time for patient care and clinic workflow, bettering the patient journey.

Reduced Administrative Burden

Digital tools reduce administrative burden, contribute to better communication, and increased patient satisfaction.

Smoother
Surgeries

A 60%9 reduction in patient anxiety allows for smoother surgeries and better patient recovery, promoting clinic efficiency and prioritisation of clinic resources elsewhere.

Better Patient
Outcomes

A 71%10 increase in patient outcomes, enhancing clinic reputation, and higher satisfaction scores.

Increased Clinic Capacity

Reduction in unnecessary calls and visits by 50%5,6, improving clinic capacity and opportunity to accept more patients

EyeJourney app custom branding example

Full customisation

eyejourney effortlessly blends with your clinic’s brand. Personalise the app by adding your logo and brand colours for a professional offering.

Whether you’re building patient trust or showcasing your clinic’s identity, eyejourney guarantees every interaction highlights your unique brand, creating a memorable and engaging experience for your patients.

Learn more about eyejourney

Preferred contact from local Rayner representative:

Learn more about eyejourney

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Please visit the Innoptix website to discover more about eyejourney:

5. Brekke, A., et al. 2015. When patients call their surgeons office: An opportunity to improve the quality of surgical care and prevent readmissions. Am J Surg. 211(3)599-604. When Patients Call Their Surgeon’s Office: An Opportunity to Improve the Quality of Surgical Care and Prevent Readmissions — PMC

6. Reid, R., et al. 2017. Factors associated with Patient-initiated telephone calls after spine surgery. World Neurosurg. 908; 625-631. Factors Associated with Patient-Initiated Telephone Calls After Spine Surgery — PubMed

7. Greene, J. C., et al. 2019. Reduced hospitalisations, emergency room visits, and costs associated with a web-based health literacy, aligned incentive intervention: mixed methods study. Journal of Medical Internet Research. 21(10). Journal of Medical Internet Research — Reduced Hospitalizations, Emergency Room Visits, and Costs Associated with a Web-Based Health Literacy, Aligned-Incentive Intervention: Mixed Methods Study

7. Greene, J. C., et al. 2019. Reduced hospitalisations, emergency room visits, and costs associated with a web-based health literacy, aligned incentive intervention: ;mixed methods study. Journal of Medical Internet Research. 21(10). Journal of Medical Internet Research — Reduced Hospitalizations, Emergency Room Visits, and Costs Associated with a Web-Based Health Literacy, Aligned-Incentive Intervention: Mixed Methods Study

8. Bartlett, E. E. 1995. Cost-benefit analysis of patient education. Patient Educ Couns.26(1-3):87-91. Cost-benefit analysis of patient education - PubMed

9. Alanzi, A. A. 2014. Reducing anxiety in preoperative patients: a systematic review. British Journal of Nursing. 23(7). Reducing anxiety in preoperative patients: a systematic review — PubMed

10. Farwana, R., Sheriff, A., Manzar, H., Farwana, M., Yusuf, A. and Sheriff, I. 2020. Watch this space: a systematic review of the use of video-based media as a patient education tool in ophthalmology. The Royal College of Ophthalmologists. [PDF] Watch this space: a systematic review of the use of video-based media as a patient education tool in ophthalmology | Semantic Scholar

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